Processing Time:
Orders are processed and shipped within 3-5 business days of purchase, excluding weekends and holidays. You will receive an email confirmation with tracking information once your order has been shipped.

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Shipping Rates:
Shipping rates are calculated based on the weight of your order and the destination. Rates will be displayed at checkout before you complete your purchase.

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Domestic Shipping:
We offer standard and expedited shipping options for domestic orders. Standard shipping generally takes 3-5 business days, while expedited shipping takes 1-2 business days.

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Lost or Stolen Packages:
We are not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact the shipping carrier directly to file a claim.

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Address Accuracy:
Please ensure that your shipping address is entered correctly during checkout. We are not responsible for packages shipped to an incorrect address provided by the customer.

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Order Tracking:
Once your order has shipped, you will receive an email with tracking information. Please use this information to track your package and ensure someone is available to receive the delivery.

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Shipping Delays:
While we strive to ensure timely delivery, please note that shipping times may be affected by external factors, such as weather conditions or peak holiday seasons. We appreciate your understanding in such circumstances.

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If you have any further questions about our shipping policy, please contact us at support@thecurlfairybrand.com.

Thank you for choosing The Curl Fairy Brand!

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