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Return Policy

At TCFB, we take great pride in the quality of our products. Due to the nature of our hair care items and for hygiene reasons, we strictly do not accept returns or exchanges.

Quality Assurance:
Before shipping, each product undergoes rigorous quality checks to ensure it meets our standards. We are committed to delivering products free from defects in materials and craftsmanship.

Final Sale:
All sales are final. Please review your order carefully before completing your purchase. We do not accept returns or exchanges for reasons of buyer's remorse or change of mind.

Damaged or Defective Products:
In the unlikely event that you receive a damaged or defective product, please contact our customer service within 7 days of receiving your order. We will work with you to resolve the issue promptly.

Incorrect Shipments:
If you receive an incorrect item, please notify us within 7 days of receiving your order. We will arrange for the correct item to be shipped to you at our expense.

Refunds:
Refunds are only issued for damaged or defective products that cannot be replaced. If a refund is approved, it will be processed to the original payment method.

Cancellation Policy:
Once an order is placed, it cannot be canceled or modified. Please ensure that your order is correct before completing your purchase.


If you have any questions or concerns about your order, please contact our customer service team at support@thecurlfairybrand.com.

Thank you for choosing The Curl Fairy Brand!

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